Return & Refund Policy
Last Updated: August 22, 2026
At Calming Blends, your satisfaction is important to us. We understand that sometimes a product may not be the right fit, which is why we accept returns of eligible products, including products that have been opened or tried, subject to the terms below.
30-Day Return Policy
You may request a return within 30 days of delivery.
We accept returns of both unopened and opened products purchased directly from Calming Blends.
To be eligible for a return:
- Your return request must be made within 30 days of the delivery date.
- You must provide your order number or other proof of purchase.
- The product must have been purchased directly from Calming Blends.
- If the product has been opened, the original product packaging should be included with the return whenever reasonably possible.
We reserve the right to refuse returns in cases of suspected fraud, abuse of our return policy, or excessive or repeated return activity.
Non-Returnable Items
The following items are not eligible for return:
- Gift cards
- Items specifically marked Final Sale or Non-Returnable at the time of purchase
- Products purchased from third-party retailers or marketplaces
Products that have been opened or tried are not automatically excluded from our return policy.
If you purchased a Calming Blends product through another retailer or marketplace, please contact that seller directly regarding its return and refund policy.
Damaged, Defective, or Incorrect Orders
Please inspect your order when it arrives.
If your order arrives damaged, defective, compromised, or incorrect, contact us as soon as possible. Please provide your order number, a description of the issue, and, when applicable, photographs of the product and packaging.
Once we review the issue, we will provide an appropriate resolution, which may include a replacement or refund.
How to Request a Return
To start a return, contact us at support@calmingblends.com and provide:
- Your full name
- Your order number
- The product(s) you would like to return
- The reason for your return
We will review your request and provide return instructions, including the appropriate return address.
Please wait for our return instructions before sending your product back. Returns sent without prior authorization may experience processing delays.
Do not send a return to an address printed on the product packaging unless we specifically instruct you to use that address.
Return Shipping
Unless the return is due to a damaged, defective, or incorrect product, the customer is responsible for return shipping costs.
Original shipping charges are non-refundable unless the return resulted from an error by Calming Blends or the product arrived damaged or defective.
We recommend using a trackable shipping method. Calming Blends is not responsible for return packages lost or damaged before they reach our designated return location.
Refund Processing
Once your return is delivered to us, please allow up to 5 business days for us to inspect and process it.
We will notify you after your return has been reviewed.
If your refund is approved, it will be issued to your original payment method. After the refund is issued, your bank, credit card company, or payment provider may require an additional 5–10 business days to post the funds to your account.
Processing times may vary depending on your financial institution.
Exchanges
We do not currently offer direct exchanges, except when replacing a damaged, defective, or incorrect product.
If you would like a different product, you may return your eligible product under this policy and place a new order.
Order Cancellations
If you need to cancel or modify an order, contact us as soon as possible at support@calmingblneds.com.
We cannot guarantee that an order can be canceled or modified once processing has begun. If the order has already shipped, you may request a return after receiving it in accordance with this policy.
Questions About Returns or Refunds
If you have questions about your return, refund, or eligibility, please contact us:
Calming Blends
Email: support@calmingblneds.com
Please include your order number when contacting us so we can assist you as quickly as possible.